We encourage you to review this privacy policy carefully, as it will assist you in making informed decisions regarding the sharing of your personal information with us.

We appreciate your decision to join the Vizora. Our company is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. If you have any questions or concerns regarding our policy or how we manage your personal information, please feel free to reach out to us at [email protected].

When you access our website at https://vizora.ai and utilize our services, you entrust us with your personal information. We are deeply committed to protecting your privacy. This privacy policy aims to clearly and comprehensively outline the information we collect, how it is utilized, and the rights you have concerning it. We strongly encourage you to review this policy thoroughly, as it contains important information. Should you disagree with any terms outlined in this privacy policy, we advise you to cease using our website and services.

This privacy policy governs all information collected through our website (including https://www.vizora.ai), as well as any related services, sales, marketing, or events (collectively referred to in this privacy policy as the "Services”).

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when registering for the Services, expressing interest in obtaining information about our company, products, or services, participating in activities on the Services, or otherwise contacting us. The specific personal information we collect is determined by the context of your interactions with us and the Services, the choices you make, and the products and features you utilize.

The personal information we collect may include the following:

• Publicly Available Personal Information: We collect only your business email address and similar data.

• Personal Information Provided by You: We collect passwords and other similar information. All personal information you provide to us must be truthful, complete, and accurate.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. While this information does not disclose your specific identity (such as your name or contact details), it may include device and usage data, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical details. This information is primarily collected to ensure the security and functionality of our Services, as well as for internal analytics and reporting purposes. Similar to many businesses, we also gather information through cookies and related technologies. Online Identifiers: We collect data related to devices, applications, tools, and protocols, such as IP (Internet Protocol) addresses, along with other similar information.

2. HOW DO WE USE YOUR INFORMATION?

We process your information based on legitimate business interests, the fulfillment of our contractual obligations to you, compliance with legal requirements, and/or your consent.

We utilize the personal information collected through our Services for various business purposes, as outlined below. We process your personal information based on our legitimate business interests, to enter into or fulfill a contract with you, with your consent, and/or to comply with our legal obligations. The specific legal basis for processing is indicated alongside each purpose listed below.

We use the information we collect or receive:

To facilitate the account creation and login process, we use the information you have permitted us to collect from third parties if you choose to link your account with us to a third-party account. This enables us to streamline the account creation and login process in order to fulfill our contractual obligations.

To send you marketing and promotional communications, we, along with our third-party marketing partners, may use the personal information you provide to us, in accordance with your marketing preferences. You may opt out of receiving our marketing emails at any time.

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.

To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

To deliver services to the user. We may use your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

For other business purposes, we may use your information for activities such as data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and evaluating and improving our Services, products, marketing strategies, and overall user experience. This information may be used and stored in an aggregated and anonymized format, ensuring it is not linked to individual users and does not include personal data. We will not use identifiable personal information without your consent.

The lawful basis for using or processing your data is derived from several factors, including:

• The explicit consent you provide during your use of the Service;

• The necessity of processing your data to fulfill our contractual obligations to you through the continued provision of the Service;

• The need to process your data to satisfy legitimate interests pursued by the Company or an authorized third party.