Welcome to vizora.ai (the “Website”), operated by Cybersentinel Dynamics Ltd (“Company”, “we”, “us”, or “our”). By accessing or using our Website and services for AI image creation and editing (the “Services”), you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our Website or Services.

1. Legal Information

Cybersentinel Dynamics Ltd

Registered number: 15589595

Address: Office 8126, 321-323 High Road, Chadwell Heath, Romford, Essex, England, RM6 6AX

Email: [email protected]

2. Eligibility

You must be at least 18 years old to use our Services. By using the Website, you represent and warrant that you meet this requirement.

3. Use of Services

You agree to use our Website and Services only for lawful purposes and in accordance with these Terms. You are responsible for all content you create, upload, or share through our Services and must ensure that such content does not violate any laws or third-party rights.

Prohibited uses include, but are not limited to:

- Using the Services to create, upload, or share content that is illegal, defamatory, obscene, or infringing.

- Attempting to gain unauthorized access to our systems or networks.

- Interfering with or disrupting the operation of the Website or Services.

4. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property

All content on the Website, including text, graphics, logos, software, and AI-generated tools, is owned by or licensed to Cybersentinel Dynamics Ltd and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Website and Services for your personal or business purposes in accordance with these Terms.

You retain ownership of the content you create using our Services, but you grant us a limited license to process and store such content as necessary to provide the Services.

6. Payments

Certain Services may require payment. By purchasing paid Services, you agree to pay all fees as described on the Website and authorize us (or our payment processors) to charge your payment method.

Some Services may operate using internal digital credits referred to as “Tokens.” Tokens may be required to access certain features or generate AI-powered outputs within the Services.

All payments are final and non-refundable except as required by law or as described in our Refund Policy below.

7. Refund Policy

You may request a refund within 30 days from the date of purchase by contacting our support team. Refunds are subject to the following conditions:

- Unused Tokens. Tokens that have not been used are eligible for a refund if the request is made within the 30-day period.

- Used Tokens. Tokens that have already been used are non-refundable, except in cases where they were consumed due to verified technical issues or service malfunctions occurring during the use of the Services.

- Investigation Period. We may require up to 10 business days to review and investigate a refund request before making a decision.

- Original Payment Method. Approved refunds will be issued only to the original payment method used for the purchase.

Due to the nature of artificial intelligence technologies, AI-generated outputs are provided on an “AS IS” basis. Dissatisfaction with the quality, relevance, or accuracy of AI-generated results does not constitute valid grounds for a refund.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

8. Token Policy

Certain features of the Services may require the use of internal digital credits called “Tokens.”
Tokens:

- are not money, legal tender, or financial instruments;

- do not represent monetary value and cannot be redeemed for cash;

- cannot be used as a store of value, savings instrument, or investment asset

- may not be transferred, sold, gifted, traded, or assigned to another person or account;

- may only be used within the Services for their intended functionality.

Tokens exist solely as a technical mechanism within the Services and have no independent economic value outside the platform.

We reserve the right to modify, suspend, or discontinue the use of Tokens at any time.

9. Third-Party Links

Our Website may contain links to third-party websites. We do not control and are not responsible for third-party content, policies, or practices. Accessing third-party sites is at your own risk.

10. Disclaimer of Warranties

Our Website and Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Cybersentinel Dynamics Ltd and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or Services.

12. Indemnification

You agree to indemnify and hold harmless Cybersentinel Dynamics Ltd, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your access to the Website and Services at our discretion, without notice, if you violate these Terms or engage in harmful conduct.

14. Changes to Terms

We may update these Terms from time to time. We will post the revised Terms on this page with an updated “Effective Date.” Your continued use of the Website after changes have been made constitutes your acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be resolved in the courts of England.

16. Contact Us

If you have questions or comments, please contact us at:

Cybersentinel Dynamics Ltd

Email: [email protected]

Address: Office 8126, 321-323 High Road, Chadwell Heath, Romford, Essex, England, RM6 6AX