Introduction

Welcome to VIZORA.ai, an AI-powered video generator platform (the "Service"). By accessing or using our website at https://vizora.ai/ (the "Site"), you agree to be bound by these Terms and Conditions (the "Terms"). These Terms govern your use of the Site and the Service provided by VIZORA.ai ("we," "us," or "our").

Please read these Terms carefully before using the Service. If you do not agree with any part of these Terms, you must not use the Site or the Service.

If you have any questions or concerns about these Terms or our products and services, please review our Privacy Policy or contact us at [email protected].

Eligibility

To use our Service, you must be at least 18 years old or have reached the age of majority in your jurisdiction. By using the Service, you represent and warrant that you meet this eligibility requirement. If you are using the Service on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Account Registration

To access certain features of the Service, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during registration and update it as necessary. You are responsible for safeguarding your account credentials and for any activities under your account, whether authorized or not. Notify us immediately at [email protected] you suspect unauthorized use of your account.

Use of the Service

Permitted Use

VIZORA.ai grants you a limited, non-exclusive, non-transferable, and revocable license to use the Service for applicable purposes, subject to these Terms. You agree not to use the Service for any unlawful or prohibited purposes.

Prohibited Conduct

You agree not to:

- Use the Service to create or distribute content that is illegal, harmful, abusive, defamatory, obscene, or otherwise objectionable.

- Reverse engineer, decompile, or disassemble any part of the Service.

- Use automated systems (e.g., bots, spiders) to access the Service.

- Interfere with or disrupt the Service or its associated networks.

- Infringe on the intellectual property rights of others while using the Service.

User Content

Ownership and Responsibility

You retain ownership of all content you create or upload to the Service ("User Content"), including videos, text, images, or other materials. You are solely responsible for the User Content you create or share through the Service.

License to VIZORA.ai

By submitting User Content, you grant VIZORA.ai a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and display such content for operating, improving, and promoting the Service.

Content Restrictions

You agree not to upload or share content that:

- Infringes on intellectual property rights.

- Violates laws or regulations.

- Contains harmful code, malware, or viruses.

- Is misleading, false, or inaccurate.

Intellectual Property

Ownership of VIZORA.ai Content

All intellectual property rights in the Site, Service, and related content (including software, text, graphics, logos, and trademarks) are owned by VIZORA.ai or its licensors. These materials are not transferrable except as stated in these Terms.

For use beyond what’s allowed here, contact us at [email protected] for permission. Any approved use must acknowledge VIZORA.ai as the owner or licensor.

User Feedback

Any feedback you provide to VIZORA.ai becomes its exclusive property. By submitting feedback, you assign all rights to VIZORA.ai and acknowledge its unrestricted use without compensation.

Payments

v-gens

To access and use our services, you’ll need to purchase v-gens directly from our website. v-gens serve as the currency for performing operations within our platform. The number of v-gens required for each operation depends on the complexity and nature of your prompt. Once an operation is completed, the corresponding amount of v-gens will be deducted from your account. If you’re interested in purchasing v-gens in larger quantities, please contact our support team for assistance and exclusive offers.

Fees

Certain Service features require payment. You agree to pay all applicable fees. VIZORA.ai reserves the right to change fees and billing methods with notice.

Billing

You can buy v-gens on the Pricing Page using VISA, MasterCard, or other payment methods. Transactions will appear as "VIZORA" on your bank or card statement.

Payments may be processed via third-party providers. By providing payment details, you authorize VIZORA.ai and its processors to charge applicable fees.

Refunds

Fees are non-refundable unless otherwise specified. Refunds or credits may be offered at VIZORA.ai’s discretion.

Refund Eligibility

At VIZORA.ai, we are committed to delivering the best possible experience to our users. We understand that circumstances may arise where you need to request a refund. Please review our refund policy carefully before making a purchase.

1. Time Limit: Refund requests must be submitted within 3 days of your purchase. Refunds cannot be processed after this period.

2. Credit Usage: If you have used more than 50 v-gens, you are not eligible for a refund, regardless of when the purchase was made.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please follow these steps:

1. Contact Us: Email our support team at [email protected].

2. Provide Details: Include the following in your email:

3. Submit on Time: Ensure that your refund request is submitted within 3 days of the purchase date.

Processing Refunds

Once we receive your refund request, our team will review it promptly. We will notify you of the decision regarding your refund. If approved, the refund will be processed to your original payment method.

VIZORA.ai reserves the right to modify this refund policy at any time. Updates will be reflected on this page, and we encourage you to check it periodically for any changes.

For questions or assistance regarding this policy, please contact us at [email protected].

Termination

Termination by You

You can terminate your account at any time. Upon termination, your right to access and use the Service ceases immediately.

Termination by VIZORA.ai

We may suspend or terminate your account with or without notice for any reason, including violations of these Terms.

Effect of Termination

After termination, all licenses end, and you must cease using the Service. Rights and obligations related to payment or intellectual property survive termination.

Disclaimers and Limitation of Liability

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. VIZORA.ai disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

VIZORA.ai is not liable for indirect, incidental, or consequential damages, including data loss or profit loss, even if advised of potential damages.

Indemnification

You agree to indemnify VIZORA.ai against claims, damages, or expenses resulting from your use of the Service, violation of these Terms, or infringement of third-party rights.

Modifications to the Terms

VIZORA.ai reserves the right to amend these Terms. Changes will be notified via the Site or Service. Continued use of the Service after updates implies acceptance.

Miscellaneous

Entire Agreement

These Terms constitute the full agreement between you and VIZORA.ai regarding the Service.

Severability

If a provision is unenforceable, remaining provisions remain valid.

Waiver

Failure to enforce a right or provision doesn’t waive enforcement rights.

Assignment

You cannot assign these Terms without written consent. VIZORA.ai may freely assign without restriction.

Contact Information

For questions or concerns, contact us at [email protected].

By using VIZORA.ai, you confirm you’ve read, understood, and agree to these Terms.